TERMS & CONDITIONS

Last Updated: 15 June 2026

VELTRION TECH & MEDIA PRIVATE LIMITED

These Terms & Conditions (“Terms”) govern your access to and use of the website, products, and services provided by VELTRION TECH & MEDIA PRIVATE LIMITED (“Company”, “we”, “our”, or “us”).

By accessing or using our website, placing an order, or using our services, you agree to be legally bound by these Terms. If you do not agree, you must not use our website or services.

1. ELIGIBILITY

You must be at least 18 years of age to use this website and purchase products or services.

If you are under 18, you may use our services only under the supervision and consent of a parent or legal guardian.

2. USER ACCOUNTS

To access certain features, you may be required to create an account.

You agree to:

• Provide accurate and complete information

• Maintain confidentiality of login credentials

• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts involved in:

• Fraudulent activity

• Unauthorized access attempts

• Suspicious or illegal behavior

• Violation of these Terms

3. ORDERS & ACCEPTANCE

All orders placed on our website are subject to:

• Product availability

• Payment verification

• Acceptance by the Company

We reserve the right to:

• Cancel any order

• Limit quantities

• Refuse service to any user

• Modify or discontinue products without notice

If an order is cancelled after payment, a refund will be processed as per our Refund & Return Policy.

4. PRODUCT INFORMATION

We strive to ensure that all product details including:

• Descriptions

• Specifications

• Pricing

• Availability

• Images

are accurate and up to date.

However, minor variations may occur, and we reserve the right to:

• Correct errors

• Update information

• Modify pricing without prior notice

5. PAYMENTS

All payments must be completed through authorized and secure payment methods available on our website.

Orders will only be processed after successful payment authorization.

We do not store sensitive payment information such as:

• Card numbers

• CVV

• UPI PIN

• Banking credentials

6. SHIPPING & DELIVERY

Shipping and delivery are governed by our Shipping & Delivery Policy.

All delivery timelines provided are estimated only and may vary due to:

• Courier delays

• Weather conditions

• Logistics constraints

• Force majeure events

7. RETURNS & REFUNDS

All returns, replacements, cancellations, and refunds are governed by our Refund & Return Policy.

Customers are strongly advised to review the policy before making a purchase.

8. WARRANTY

Some products may include manufacturer warranty coverage.

Warranty claims are subject to:

• Manufacturer terms and conditions

• Product category

• Proof of purchase

The Company may assist in facilitating warranty claims but is not responsible for manufacturer decisions.

9. PROHIBITED ACTIVITIES

Users agree NOT to:

• Misuse or damage the website

• Attempt unauthorized access

• Use automated bots or scraping tools

• Upload viruses or malicious code

• Engage in fraudulent transactions

• Violate any applicable laws or regulations

• Infringe intellectual property rights

Any violation may result in suspension or legal action.

10. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

• Logos

• Text

• Graphics

• Product listings

• Design elements

• Software and code

is the exclusive property of VELTRION TECH & MEDIA PRIVATE LIMITED and is protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

• We shall not be liable for indirect, incidental, or consequential damages.

• Our total liability shall not exceed the amount paid for the product or service purchased.

We are not responsible for:

• Website downtime

• Technical errors

• Third-party service failures

• Courier delays

12. THIRD-PARTY SERVICES

Our website may integrate or link to third-party services such as:

• Payment gateways

• Logistics providers

• Hosting platforms

• Software tools

We are not responsible for:

• Third-party content

• Policies

• Service performance

• Data handling practices

13. TERMINATION

We reserve the right to suspend or terminate access to our website or services at any time, without prior notice, if we believe:

• These Terms are violated

• Fraud or abuse is detected

• Legal compliance requires such action

14. GOVERNING LAW & JURISDICTION

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

15. CHANGES TO TERMS

We may update or modify these Terms at any time without prior notice.

Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

16. CONTACT INFORMATION

For any questions regarding these Terms, you may contact us:

VELTRION TECH & MEDIA PRIVATE LIMITED

Email: info@veltriontechmedia.com

Phone: +91 8950259984

Address:

Ground Floor, Flat No. 825
Akshardham Apartment
Pocket 3 Road
New Delhi, South West Delhi
Delhi – 110075

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.